Introduction
Arc & Ledger ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry through our contact form
- Register for our services
- Communicate with us via email or phone
- Access our client portal
This information may include: name, email address, phone number, mailing address, business information, tax information, financial data, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we may collect information about your browsing behavior on our site.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your inquiries and respond to your requests
- Prepare and file tax returns and other documents
- Communicate with you about our services
- Comply with legal obligations and professional standards
- Detect, prevent, and address technical issues or fraud
- Analyze usage patterns to improve our website and services
How We Share Your Information
We may share your information in the following situations:
- With Your Consent: We may share your information with third parties when you give us permission to do so
- Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, data storage, email delivery)
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- Professional Standards: As required by professional accounting and tax preparation standards and regulations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. In particular, we maintain client files in accordance with professional standards and legal requirements applicable to tax and accounting records.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information (subject to legal and professional retention requirements)
- The right to restrict or object to certain processing
- The right to data portability
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: